The following terms and conditions (henceforth: the Terms and Conditions) are valid between you and “POST ARCHIVE FACTION (PAF)”(henceforth: PAF; may be referred to as “us” and “we”)
and apply to all use of and orders placed on PAF website postarchivefaction.com, and orders made by telephone, e-mail or by live chat with PAF’s Customer Service team (henceforth together: the “Website”).
PAF reserves the right to revise and update the Terms and Conditions at any time. The date of the latest update is found in the final section of the Terms and Conditions.
Users are responsible for keeping themselves updated with such changes.
When you place an order on the Website, you can choose to create an account or check out as a guest. If you choose to create an account,
we will store the information that you provide to your order such as shipping and billing address as well as email address.
Please make sure that you have read and understood the Terms and Conditions before you place an order.
After submitting your order, we will send you an order confirmation email with your order number, details of the product you have ordered from us.
All product’s prices shown on the Website include VAT. The prices and delivery costs shown on the Website may vary from time to time, and delivery cost will be shown on the checkout page.
International orders can be purchased via PayPal only. If PayPal disapproved your order during the transaction, your order can be canceled.
We are not responsible for any charges or penalties which may be imposed by the payment provider as result of payment being processed in respect of your order.
Dispatch of orders may take up to 7 business days but we aim to dispatch all orders within 1~2 business days during weekdays.
Please note that delivery times are provided as guidelines only, and commence from the date of dispatch.
The delivery times do not take into account possible delays caused by payment authorization and/or stock availability.
International orders will be shipped via FedEx or DHL to the shipping address you have indicated.
Since PAF does not provide insurance shipping, please contact firstname.lastname@example.org if customers want to get International Shipment Insurance.
If the destination is out of the coverage of the courier, PAF can charge an additional delivery fee to you.
The additional charge will be sent via PayPal invoice to you, and it will be shipped after you pay it.
To request refund for international order, please contact email@example.com.
Exchange is not available for all international orders.
All requests for return must be made in 7 days from the receiving date via CS@postarchivefaction.com.
Once customers initiate the refund, the products in original condition with a tag must be returned to us within 14 days from the receiving date.
If the products’ value has diminished due to your handling of the products to a greater extent than is necessary in order to ascertain its characteristics or function, you have an obligation to reimburse us. Thus, PAF then has the right to withhold such amount of the refund.
To avoid a deduction, please make sure the product you wish to refund is in the exact same condition as when you received them, with a tag attached. Customs taxes of international orders are not included in the amount of refund.
-The return & refund
After customers request the return, PAF will send the return label via FedEx and invoice to customers via email, then customers must return the product with those documents.
Customers need to contact local FedEx so that customers adjust which date or time the courier picks it up.
After PAF receives the product and confirms that it is in original condition, refund will proceed via PayPal within 3 business days from the receiving date.
The refund proceeds via PayPal as customers purchased, and additional fee including PayPal international transaction fee(4.4% of total payment+0.30USD) and the round-shipping fee(varies by size and country) will be subtracted from the total amount of refund.
In case of the refund of part of orders, PayPal international transaction fee(4.4% of total payment+0.30USD) and one-way shipping fee(30USD) will be subtracted.
Pre-order can be canceled only before the production initiates.
Customers must ensure that all shipping information for pre-order is accurate, and please contact CS(firstname.lastname@example.org) if there are any changes in shipping information before it is shipped.
Extra shipping fee may be charged to customers depending on changed address, and PAF is not responsible to any shipment issue caused by inaccurate shipping information.
All pre-ordered products cannot be refunded since it is made to order with discount and exchange is not available as well as all international orders.
The guarantee lasts a year from the receiving date. Once the defect is claimed and considered as a defect caused during production in guarantee period,
customers will get free repair or full refund including transaction fee and shipping fee. PAF is not responsible for any damages caused by personal carelessness.
Copyrights in the documents provided in the website (including, without limitation the trademarks of PAF, graphics, text, photos, designs, images, data) are owned by or licensed to PAF and its affiliates.
You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from PAF.
Cookies are used in the website to improve customers' browsing experience. In addition to use for statistical purposes, cookies identify your devices and allow the website to recall your personal settings.
INFORMATION ON THE WEBSITE
PAF may amend the content of the website at any time. PAF cannot be held responsible for any damages caused from using the website or, for that matter, not being able to use the website.
PAF cannot guarantee issue-free, uninterrupted, and secure access to the website.
PAF liabilities to you are limited in each separate case to these T&C unless it is stipulated by law. PAF must assume any liability for indirect damages such as loss of profit or
in case of force majeure such as war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, internet service, natural disasters or similar cases.
PAF’s liabilities to you will never exceed your total purchase amount of each order. In case of force majeure, PAF’s obligations will be suspended.
The contract between you can PAF can, in such cases, be partially or fully terminated by yourself or PAF.
Terms & conditions 1.0 updated 10/11/2020