The following terms and conditions (henceforth: the Terms and Conditions) are valid between you and “POST ARCHIVE FACTION (PAF)”(henceforth: PAF; may be referred to as “us” and “we”)
and apply to all use of and orders placed on PAF website postarchivefaction.com, and orders made by telephone, e-mail or by live chat with PAF’s Customer Service team (henceforth together: the “Website”).
PAF reserves the right to revise and update the Terms and Conditions at any time. The date of the latest update is found in the final section of the Terms and Conditions.
Users are responsible for keeping themselves updated with such changes.
When you place an order on the Website, you can choose to create an account or check out as a guest. If you choose to create an account,
we will store the information that you provide to your order such as shipping and billing address as well as email address.
Please make sure that you have read and understood the Terms and Conditions before you place an order.
After submitting your order, we will send you an order confirmation email with your order number, details of the product you have ordered from us.
All product’s prices shown on the Website include VAT. The prices and delivery costs shown on the Website may vary from time to time, and delivery cost will be shown on the checkout page.
International orders can be purchased via PayPal only. If PayPal disapproved your order during the transaction, your order can be canceled.
We are not responsible for any charges or penalties which may be imposed by the payment provider as result of payment being processed in respect of your order.
Dispatch of orders may take up to 7 business days but we aim to dispatch all orders within 1~2 business days during weekdays.
Please note that delivery times are provided as guidelines only, and commence from the date of dispatch.
The delivery times do not take into account possible delays caused by payment authorization and/or stock availability.
International orders will be shipped via FedEx or DHL to the shipping address you have indicated.
Since PAF does not provide insurance shipping, please contact email@example.com if customers want to get International Shipment Insurance.
If the destination is out of the coverage of the courier, PAF can charge an additional delivery fee to you.
The additional charge will be sent via PayPal invoice to you, and it will be shipped after you pay it.
EXCHANGES & RETURNS
To request the refund or exchange for international order, please use the option on the order status or contact firstname.lastname@example.org.
All requests for the exchange or refund must be made in 7 days from the receiving date via email or on the website.
Once customers initiate the exchange or refund, the products in original condition with a tag must be returned to us within 14 days from the receiving date.
If the products’ value has diminished due to your handling of the products to a greater extent than is necessary in order to ascertain its characteristics or function,
you have an obligation to reimburse us. Thus, PAF then has the right to withhold such amount of the refund.
To avoid a deduction, please make sure the product you wish to refund is in the exact same condition as when you received them, with a tag attached.
Once customers request the exchange to specific size or different color in available stock, customers will get an email confirmation with a PayPal invoice requesting the purchase round-shipping fee.
After customers purchase the round-shipping fee, PAF will send the return label via FedEx and invoice to customers via email, then customers must return the product with those documents.
Customers can contact FedEx in their area so that customers adjust which date or time the courier picks it up.
After we receive the product and confirm that the product is in original condition as we ship it, the exchanged order will be shipped.